Last updated: July 29, 2026
These Terms of Service (“Terms”) govern your access to and use of the RedirRocks redirect-management platform, websites, and related services (together, the “Service”), operated by Tech Forge Rocks LLC (“RedirRocks”, “we”, “us”, or “our”).
By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
Eligibility#
You must be at least 16 years old to use the Service, and at least 18 years old (or the age of majority in your jurisdiction, if higher) to purchase a paid subscription. If you are between 16 and 18, you may use the Service only under the supervision of a parent, guardian, or the organization that provides your access. By using the Service, you represent that you meet these requirements and that you are not barred from using the Service under any applicable law.
Accounts#
To use most features, you must create an account. You agree to:
- Provide accurate and complete information and keep it up to date;
- Keep your login credentials confidential and secure;
- Be responsible for all activity that occurs under your account; and
- Notify us promptly of any unauthorized use or security breach.
We may refuse, suspend, or terminate accounts at our discretion, including for violations of these Terms.
The Service#
The Service lets you create and manage rules that redirect web traffic to destinations you configure, based on conditions such as location, device, and how a visitor arrived. We may add, change, or remove features over time. We may also set technical or usage limits appropriate to your plan.
Plans, billing, and payment#
- Plans. Some features require a paid subscription. The features and limits of each plan are described at the time of purchase.
- Billing. Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through our third-party payment processor. You authorize us and our processor to charge your payment method for all applicable fees.
- Renewals. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
- Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period. Unless required by law, fees already paid are non-refundable.
- Changes to fees. We may change our fees. We will give you advance notice, and changes apply to the next billing period.
- Taxes. Fees are exclusive of taxes, which you are responsible for where applicable.
Free plans and trials#
We may offer a free plan or trial. We may modify or discontinue free offerings at any time. Features available on a free plan may differ from paid plans and may change without notice.
Acceptable use#
You agree not to use the Service to, or to allow anyone to:
- Violate any law, regulation, or third-party right;
- Distribute malware, or configure redirects to destinations that host malware, phishing, or other harmful content;
- Deceive or defraud visitors, including through deceptive, cloaked, or misleading redirects;
- Send or facilitate spam or unsolicited communications;
- Infringe intellectual property or misappropriate trade secrets;
- Redirect traffic for domains you do not own or are not authorized to manage;
- Interfere with, disrupt, or place undue load on the Service or its infrastructure;
- Attempt to gain unauthorized access to the Service, other accounts, or related systems; or
- Reverse engineer, resell, or misuse the Service except as expressly permitted.
We may investigate suspected violations and may suspend or terminate access, remove content, or take other action as we deem appropriate.
Reporting abuse and takedowns#
We take misuse of the Service seriously. If you believe a redirect created with the Service points to content that is illegal, infringing, deceptive, or otherwise violates our Acceptable Use terms, report it to abuse-report@redir.rocks.
Please include in your report:
- The RedirRocks link or connected domain involved (the redirecting URL);
- A description of the problem and, where relevant, the destination the link points to;
- Your name and contact information; and
- A statement that your report is made in good faith.
How we handle reports. We review reports promptly. Where a violation is likely, we may disable the redirect, suspend the rule, or suspend the account — with or without prior notice, depending on the severity and the risk to others. Where appropriate, we will notify the customer responsible for the reported redirect and give them an opportunity to respond or fix the issue, and we may restore a redirect if the report is shown to be mistaken or the issue is resolved.
Copyright (DMCA). For claims of copyright infringement, send a notice to abuse-report@redir.rocks that includes: identification of the copyrighted work; the RedirRocks link or destination you believe is infringing; your contact information; a statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law; a statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on the owner’s behalf; and your physical or electronic signature. The customer responsible may submit a counter-notice.
Repeat infringers. We may suspend or terminate accounts that are the subject of repeated, valid abuse or infringement reports.
Your content and responsibilities#
You are solely responsible for the domains, redirect rules, destinations, and other content you configure (“Customer Content”), and for ensuring you have the rights and authorization to use them — including control over any domain you connect and its DNS configuration.
You are also responsible for providing all legally required notices to, and obtaining any consents required from, visitors to your domains — including for any cookies or similar technologies the Service reads or sets on your domain in order to evaluate your rules — and for maintaining your own privacy and cookie notices.
You represent that your Customer Content and its use with the Service comply with these Terms and applicable law. You retain ownership of your Customer Content. You grant us a limited license to host, process, and use it solely to provide and improve the Service.
Data processing#
When you use the Service to route visitor traffic, we process personal data contained in visitor requests on your behalf and on your instructions — you are the controller and we are the processor for that data. This processing is governed by our Data Processing Agreement (“DPA”), which is incorporated into these Terms by reference and forms part of them. The DPA describes the nature and purpose of the processing, our security measures, our use of sub-processors, how we assist with data-subject requests and breach notification, deletion of data on termination, and the safeguards we use for international transfers. If there is a conflict between the DPA and these Terms regarding the processing of visitor personal data, the DPA controls.
Intellectual property#
The Service, including its software, design, and content (excluding Customer Content), is owned by RedirRocks and its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service. All rights not expressly granted are reserved.
Third-party services#
The Service may integrate with or rely on third-party services (such as payment processing, email delivery, and hosting), and redirects send visitors to third-party destinations. We are not responsible for third-party services or destinations, which are governed by their own terms and policies.
Suspension and termination#
You may stop using the Service and close your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, create risk or legal exposure for us, or if we discontinue the Service.
Upon termination, your right to use the Service ends. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.
Disclaimers#
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that redirects will always be delivered without delay or fault.
Limitation of liability#
To the maximum extent permitted by law, RedirRocks and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service.
To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service will not exceed the greater of the amounts you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or one hundred U.S. dollars (US$100).
Indemnification#
You agree to indemnify and hold harmless RedirRocks and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Service, or your violation of these Terms or applicable law.
Changes to these Terms#
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Terms.
Governing law#
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles. The state and federal courts located in Florida will have exclusive jurisdiction over any disputes, unless applicable law provides otherwise.
Miscellaneous#
These Terms, together with our Privacy Policy, are the entire agreement between you and RedirRocks regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
Contact us#
If you have questions about these Terms, contact us at:
- Email: legal@redir.rocks
- Entity: Tech Forge Rocks LLC
- Mailing address: PMB 1701, 1000 Brickell Ave, Ste 715, Miami, FL 33131, United States